Suzy Malhotra Senior hires from outside often disappoint, and internal promotions can struggle. How agencies can decide, and why the leadership work comes first.
Suzy Malhotra Your people want to grow, but managers keep checking and taking work back. Why it happens in agencies and how to make room for progression.
Suzy Malhotra Many agency leaders struggle to say no because they want to be kind. Why the kindest leadership often means saying no, and how to do it well.
Suzy Malhotra When a founder steps back and the numbers fall, the cause is rarely the new MD. Where the money leaks when responsibility hasn't moved, and what to look at.