Suzy Malhotra Rapid growth does not create leadership problems in creative agencies. It reveals them. Here is what happens to the leadership layer when growth outpaces the infrastructure beneath it
Suzy Malhotra The first year after a merger, restructure or new MD appointment is when culture, standards and accountability get established. Most agencies let it happen by default. Here is what that costs.
Suzy Malhotra If you are burning out as an MD or founder of a creative agency, the cause is almost never personal. It is structural. But underneath the structure is something even more important.
Suzy Malhotra Most creative agencies promote their strongest performers into leadership roles and then leave them to figure it out. Here is what that actually costs, and why it is a structural problem not a people one.