Suzy Malhotra Senior hires from outside often disappoint, and internal promotions can struggle. How agencies can decide, and why the leadership work comes first.
Suzy Malhotra Your people want to grow, but managers keep checking and taking work back. Why it happens in agencies and how to make room for progression.
Suzy Malhotra Many agency leaders struggle to say no because they want to be kind. Why the kindest leadership often means saying no, and how to do it well.
Suzy Malhotra If your agency is always firefighting, more people may not fix it. How to tell a capacity problem from a leadership one, and where to start.