Suzy Malhotra The first year after a merger, restructure or new MD appointment is when culture, standards and accountability get established. Most agencies let it happen by default. Here is what that costs.
Suzy Malhotra If your senior team keeps bringing problems to your desk, the instinct is to blame them. The uncomfortable truth is that the system creating their dependency was probably built by you.
Suzy Malhotra The Leadership Line publishes its pricing openly. Here is what leadership coaching for agency MDs, founders and senior leaders costs, and how to think about whether it is worth it.
Suzy Malhotra Agencies talk about talent retention as if it is a resourcing challenge. In reality, the agencies losing good people are almost always experiencing a leadership problem that growth has made visible.