Suzy Malhotra Senior hires from outside often disappoint, and internal promotions can struggle. How agencies can decide, and why the leadership work comes first.
Suzy Malhotra Many agency leaders struggle to say no because they want to be kind. Why the kindest leadership often means saying no, and how to do it well.
Suzy Malhotra When a founder steps back and the numbers fall, the cause is rarely the new MD. Where the money leaks when responsibility hasn't moved, and what to look at.
Suzy Malhotra Coaching your MD, or the whole senior team? How to decide, what each involves and how long it takes to see change in a creative, events or exhibition agency.