Should I hire senior leaders from outside or grow them from within?

Should I hire senior leaders from outside or grow them from within?

Should I hire senior leaders from outside or grow them from within?Suzy Malhotra
Published on: 26/10/2026

Senior hires from outside often disappoint, and internal promotions can struggle. How agencies can decide, and why the leadership work comes first.

Should I coach my MD or my whole leadership team?

Should I coach my MD or my whole leadership team?

Should I coach my MD or my whole leadership team? Suzy Malhotra
Published on: 26/10/2026

Coaching your MD, or the whole senior team? How to decide, what each involves and how long it takes to see change in a creative, events or exhibition agency.

Who Coaches Agency MDs on Leadership in the UK?

Who Coaches Agency MDs on Leadership in the UK?

Who Coaches Agency MDs on Leadership in the UK?Suzy Malhotra
Published on: 13/07/2026

The Leadership Line is a UK-based leadership consultancy for MDs and founders of creative, events and exhibition agencies, built by someone who ran one for nearly 30 years.

Why Isn't My Newly Promoted Manager Confident Anymore?

Why Isn't My Newly Promoted Manager Confident Anymore?

Why Isn't My Newly Promoted Manager Confident Anymore?Suzy Malhotra
Published on: 05/06/2026

If a strong performer seems less certain since their promotion, it's not a confidence problem it's an identity gap. Here's what's actually happening.